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FAQs/Live Support
Dear students and faculty,
Engage will be undergoing scheduled maintenance on July 21, 2024 between 12:00 AM midnight ET and 6:00 AM ET. If you access Engage during the update, you will be directed to the maintenance page. Access will be restored as soon as the update is complete.
Sincerely,
The Engage Team
We are notifying you about a potential outage that may affect Engage on Saturday, June 29, 2024. During this time, Engage could be inaccessible from 9:00 AM to 1:00 PM ET as we implement updates to our systems.
We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any downtime. We appreciate your patience and understanding, and hope that you are able to plan your activities accordingly.
Attention all users: The Engage Support site is presently undergoing scheduled maintenance. While this update is underway, certain knowledge articles may temporarily be inaccessible, and email-based support will be unavailable between the hours of 9:00 AM ET and 11:00 AM ET on June 12, 2024. Rest assured that there is no impact on the functionality of our chat support features. We appreciate your patience and understanding during this time.
Separately, Engage will receive scheduled maintenance on June 16, 2024 between 12:00 midnight ET and 6:00 AM ET. If you access Engage during this time, you will be directed to the maintenance page. Access will be restored once maintenance is complete.
